When there's flooding in York, we'll provide assistance, practical support and information as soon as it's safe and appropriate to do so.

To get updates about current flooding in York:

Email: flood@york.gov.uk or contact us to tell us your concerns about flooding.


Helpful information about floods


Flood warnings

The Environment Agency's flood information service is updated regularly; their current flood warning is refreshed every 10 minutes:

Find out what flood warning symbols mean. (North Yorkshire Local Resilience Forum)

If you live, work or have a business in a flood-risk area, you can sign up for flood warnings by phone, email or text message from the Environment Agency.

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Traffic and travel during floods

For the latest traffic and travel information, including details of road closures, visit the iTravel York website.

Get advice on driving through flood water from SmartDriving.co.uk.

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Support for residents and businesses

For detailed information on financial support available for those affected by flooding, download our 'Financial support package for residents and businesses' leaflet.

You should avoid entering flood waters, as there may be hidden dangers like sharp objects, raised manhole covers and pollution. See 'What to do before, during and after a flood' (Environment Agency) for practical advice on what to do to protect yourself and your property.

Choosing trustworthy traders

We recommend referring to the following advice before choosing a trader to carry out repairs after flooding:

Businesses affected by flooding

See advice on recovering your business safely after flooding from the Health and Safety Executive, if your business has been affected by flooding.

There is also specific advice from our Food Safety team for food businesses affected by flooding.

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Flood safety and public health

We have a responsibility for public health and work closely with Public Health England.

Their range of advice for those affected by flooding includes:

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Flooding insurance advice

The Association of British Insurers (ABI) have advice for those recovering from floods; if you've been affected, contact your insurer.

Flood Re is a joint Government and insurance industry initiative which aims to help insurers help householders at risk of flooding.

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Sandbags

View information about how to use sandbags for flood protection from the Environment Agency.

See our sandbag policy for information about our priorities for sandbag use.

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Also see

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