Streets, roads and pavements

City centre disabled access

We've put a number of measures in place in York city centre to improve access for disabled residents and visitors to:

  • parking
  • pedestrian areas
  • shops and tourist attractions
  • public toilets

Blue Badge parking in York

Blue Badge holders can park free of charge in council car parks and our on-street 'pay and display' bays.

See further information about Blue Badge parking in York.

Shopmobility

You can hire mobility scooters through the Shopmobility scheme at Piccadilly car park (adjacent to the Coppergate Centre shopping area).

Customer lifts are also available.

Footstreets and city centre access for vehicles

City centre footstreets are accessible at certain times of the day by cars, bicycles and other vehicles - please take care using these streets when they are open to traffic.

Our city centre access for vehicles restrictions improve the safety and security of businesses, residents and visitors.

Coronavirus recovery footstreets extension

We've undertaken a review of York’s pedestrianised area to ensure that residents and visitors can safely access the footstreets during the economic recovery from coronavirus (COVID-19), as the city centre becomes busier.

This review considered advice provided by the government: Coronavirus (COVID-19): Safer Public Places – Urban Centres and Green Spaces.

Based on this review, our Executive Economic Recovery Group approved the extension of the pedestrianised footstreets to include the following:

  • Blake Street
  • Church Street
  • Colliergate
  • Goodramgate (between Deangate and King’s Square)
  • King’s Square
  • Lendal
  • St Helen’s Square

Drivers will be advised not to drive into or park in these streets between 10.30am and 5.00pm.

These changes include the removal of the Blue Badge parking exemption which enabled Blue Badge holders to drive into parts of the footstreets between 10.30am and 8.00pm, Monday to Sunday (footstreet hours).

This decision aims to:

  • create additional space for pedestrians to adhere to social distancing guidelines
  • allow queues for businesses that need to manage the numbers of people within their premises
  • provide opportunities for businesses to be able to expand out in to the highway and public spaces

Barriers and signs will be in place every day between 10.30am and 8.00pm on Blake Street and Goodramgate, staffed with marshals, who will enable access for emergency and other authorised vehicles, such as Dial a Ride.

Taxi drop off and collection points have been made between 27 Fossgate and Merchantgate to support those with mobility issues accessing the street.

Have your say on these changes in our Blue Badge consultation.

City centre Blue Badge parking

Parking for Blue Badge holders will still be available at the following locations:

  • all council car parks, in any bay, free of charge with no time limit
  • disabled bay spaces in all council car parks, free of charge with no time limit
  • any residents' priority parking scheme zones, free of charge with no time limit
  • on double and single yellow lines where loading restrictions aren’t in place, where it is safe to do so and not causing an obstruction, free of charge, for up to 3 hours

An additional 40 disabled parking bays have been made available at Monk Bar car park, off Lord Mayor’s Walk.

Piccadilly car park has reopened, with access to the Shopmobility service. Please check with Shopmobility for opening times on telephone 01904 679222, or email info@shopmobilityyork.org.uk.

Monk Bar car park taxi shuttle service

We've set up a taxi service to shuttle Blue Badge holders between Monk Bar car park to the back of Barnitts (St Andrewgate) only. Running between 10.30am and 8.00pm, the council-funded service is operated by licenced York Hackney carriages.

Booking isn't required; a taxi should be waiting or arriving soon. Book your return journey directly with your driver, either by agreeing a time or taking their number.

This service has a standard car and a small adapted van capable of taking a standard wheelchair through the rear access. However, larger vehicles are available, and can be called upon within a few minutes.

The COVID-secure measures in place include:

  • drivers wearing gloves and face masks
  • vehicle cleaning after each trip
  • a screen between the driver and passengers (in the adapted vehicle)

Accessibility guides

The AccessAble website provides detailed disabled accessibility guides to over 1,000 buildings and services in York, including:

  • hotels
  • cinemas
  • restaurants
  • offices
  • pubs

Specialist toilets in York

See the Changing Places website for a map and list of specialist toilet facilities in York, or refer to our public toilets directory.

RADAR keys for disabled toilets

You'll need a RADAR key to use disabled access toilets, unless they're attended.

You can use RADAR keys for more than 9,000 accessible toilets across the UK, not just in York.

Get a RADAR key

RADAR keys are available for £3.00 from the Visit York tourist information centre.

For further information about RADAR keys, contact Disability Rights UK.

Please note: All public disabled facilities are locked between 8.00pm and 8.00am and will not be accessible between these times, even with a RADAR key.

Also see