Streets, roads and pavements

City centre disabled access

We've put a number of measures in place in York city centre to improve access for disabled residents and visitors to:

  • parking
  • pedestrian areas
  • shops and tourist attractions
  • public toilets

Blue Badge parking in York

Blue Badge holders can park free of charge in council car parks and our on-street 'pay and display' bays.

See further information about Blue Badge parking in York.


You can hire mobility scooters through the Shopmobility scheme at Coppergate Centre car park (adjacent to the Coppergate Centre shopping area).

Customer lifts are also available.

Footstreets and city centre access for vehicles

City centre footstreets are accessible at certain times of the day by cars, bicycles and other vehicles - please take care using these streets when they are open to traffic.

Our city centre access for vehicles restrictions improve the safety and security of businesses, residents and visitors.

Coronavirus recovery footstreets amendment

We've undertaken a review of York’s pedestrianised area to ensure that residents and visitors can safely access the footstreets during the economic recovery from coronavirus (COVID-19), as the city centre becomes busier.

This review considered advice provided by the government: Coronavirus (COVID-19): Safer Public Places – Urban Centres and Green Spaces.

Based on this review, the decision was made to remove the exemption to allow blue badge vehicles access to certain streets within the footstreets, including Castlegate.

Drivers are advised not to drive into or park in the footstreets between 10.30am and 8pm (5pm during lockdown or stay at home stages).

This decision aims to:

  • create additional space for pedestrians to adhere to social distancing guidelines
  • allow queues for businesses that need to manage the numbers of people within their premises
  • provide opportunities for businesses to be able to expand out in to the highway and public spaces

Barriers or bollards will be in place every day between 10.30am and 8pm on Blake Street, Goodramgate, and Castlegate, . Access for emergency and other authorised vehicles, such as Dial a Ride, is retained.

Vehicular access to addresses on Fossgate remains possible during footstreet hours, but this is managed by staff at the junction with Merchangate, to reduce traffic and enable pavement cafes to use the footway. Drop off and collection points (loading bays) have been provided between 27 Fossgate and Merchantgate to support those with mobility issues accessing the street, for addresses where off street parking is not available.

Have your say on these changes in our Blue Badge consultation.

City centre Blue Badge parking

Parking for Blue Badge holders will still be available at the following locations:

  • all council car parks, in any bay (including disabled bays), free of charge with no time limit
  • using on-street 'pay and display' bays, free of charge with no time limit (the 3 hour limit applies if parking restrictions apply during the day)
  • any residents' priority parking scheme zones, free of charge with no time limit
  • on double and single yellow lines where loading restrictions aren’t in place, where it is safe to do so and not causing an obstruction, free of charge, for up to 3 hours

An additional 10 disabled parking bays have been made available at Monk Bar car park, off Lord Mayor’s Walk and 4 disabled parking bays at Bootham Row.

The Shopmobility service is located at Coppergate Centre car park. Please check with Shopmobility for opening times on telephone 01904 679222, or email

Accessibility guides

The AccessAble website provides detailed disabled accessibility guides to over 1,000 buildings and services in York, including:

  • hotels
  • cinemas
  • restaurants
  • offices
  • pubs

Specialist toilets in York

See the Changing Places website for a map and list of specialist toilet facilities in York, or refer to our public toilets directory.

RADAR keys for disabled toilets

You'll need a RADAR key to use disabled access toilets, unless they're attended.

You can use RADAR keys for more than 9,000 accessible toilets across the UK, not just in York.

Get a RADAR key

RADAR keys are available for £3.00 from the Visit York tourist information centre.

For further information about RADAR keys, contact Disability Rights UK.

Please note: All public disabled facilities are locked between 8.00pm and 8.00am and will not be accessible between these times, even with a RADAR key.

Also see