Streets, roads and pavements

City centre disabled access

We've put a number of measures in place in York city centre to improve access for disabled residents and visitors, relating to:

  • parking
  • using pedestrian areas
  • shopping and tourist attractions
  • public toilets

Blue Badge parking in York

Blue Badge holders can park free of charge in council car parks and our on-street 'pay and display' bays; see further information about Blue Badge parking in York, including changes to parking arrangements due to the coronavirus pandemic.

Footstreets and city centre access for vehicles

City centre footstreets are only accessible by cars, bicycles and other vehicles at certain times of the day - please check when you can enter footstreets if you need to use a vehicle, and take care using these streets when they are open to traffic if you're a pedestrian. Please check for changes to footstreets arrangements, due to the coronavirus pandemic, before you visit.

Be aware of our city centre restrictions for vehicles improve the safety and security of businesses, residents and visitors, following advice from police and anti-terrorism services.

Shopmobility

You can hire mobility scooters through the Shopmobility scheme at Coppergate Centre car park (adjacent to the Coppergate Centre shopping area; customer lifts are available).

Please check with Shopmobility for opening times on telephone 01904 679222, or email info@shopmobilityyork.org.uk.

Accessibility guides

The AccessAble website provides detailed disabled accessibility guides to over 1,000 buildings and services in York, including:

  • hotels
  • cinemas
  • restaurants
  • offices
  • pubs

Specialist toilets in York

See the Changing Places website for a map and list of specialist toilet facilities in York, or refer to our public toilets directory.

RADAR keys for disabled toilets

You'll need a RADAR key to use disabled access toilets (during opening hours*), unless an attendant is present.

RADAR keys open for more than 9,000 accessible toilets across the UK, not just in the facilities in York - If you arrive in York without a RADAR key, they're available for £3.00 from the Visit York tourist information centre.

*Disabled facilities are locked between 8.00pm and 8.00am; they are not accessible between these times, even with a RADAR key.

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