Tenant Scrutiny Panel Action Plan
Our Tenant Scrutiny Panel Action Plan informs us about any topics which require actions, the timeframe in which we need to action these changes and outlines any progress and further actions.
| Strategy or topic | Action | Timeframe | Progress and further actions |
|---|---|---|---|
| Tenant Satisfaction Survey | Review satisfaction information | Discussed at Task and Finish group. To be agreed at July full meeting | |
| Satisfaction Data | Monitor for any themes and trends | Ongoing | To be scrutinised every three months beginning July 2026 |
| Lettable Standard | Monitor through void inspections | Ongoing | Currently paused |
| Mystery Shopping | Develop the programme | Discussed at Task and Finish group. To be on the agenda for the July meeting | |
| Investigative representation of engaged tenants | Produce a plan | July 2026 | Rescheduled to be discussed at the July meeting |
| Governance / Terms of Reference | Review | May 2027 | Agreed. Complete for 2026 |
| Health Check and Impact Assessment | Review and update | July 2026 | Rescheduled to be discussed at the July meeting |
| Local Offer Review | Review and update | June 2027 | Agreed Complete for 2026 |
| Visual survey of Independent Living Community communal areas | Visit and visually survey 6 Independent Living Community local areas | July 2026 | Discussed. To be agreed at a full meeting in July |
| Conference | Agree detail | Autumn 2026 | Content and date to be agreed |
| Tenant and Leasehold Annual Report | Agree articles | Complete for 2024-2025 | Complete for 2024/25. See Tenant and Leasehold Annual report on the website. |
Also see
Housing Equalities and Engagement Facilitator
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