To get adult social care and support from us you must:

Assessments for Adult Social Care

Before we can offer you care and support services, we will need to find out more about your circumstances. To help us do this we'll complete an assessment to look at your needs.

Download our 'quick guide to Adult Social Care' which provides further information about requesting an assessment and agreeing a support plan.

If your assessment identifies that you're eligible, we'll help to arrange your social care services. If your needs are less severe, we will offer you advice about other services and organisations which may help you in your daily life, including:

  • available benefits
  • local services
  • care providers

Also see

Adult Social Care Emergency Duty Team

Contact the Emergency Duty Team for assistance.

We're available between 5.00pm and 8.30am, Monday to Friday, 24 hours a day over weekends (between 5.00pm Friday until 8.30am Monday), and 24 hours on bank holidays.

Telephone: 01609 780780