To get adult social care and support from us you must:
- be aged 18 or over
- be living within our area
- have needs which are eligible for support based on the Care and Support Eligibility Criteria Regulations (2014)
Assessments for Adult Social Care
Before we can offer you care and support services, we will need to find out more about your circumstances. To help us do this we'll complete an assessment to look at your needs.
Download our 'quick guide to Adult Social Care' which provides further information about requesting an assessment and agreeing a support plan.
If your assessment identifies that you're eligible, we'll help to arrange your social care services. If your needs are less severe, we will offer you advice about other services and organisations which may help you in your daily life, including:
- available benefits
- local services
- care providers
Adult Social Care Team
Telephone: 01904 555111 , Textphone: 07534 437804 (note: this number is for sensory impaired customers only)
Adult Social Care Emergency Duty Team
Contact the Emergency Duty Team for assistance.