City of York Council (CYC) current data protection notification is registered with the Information Commissioner’s Office (ICO) – reference Z5809563. We created this privacy notice in January 2026 and will review it regularly.
CYC is committed to ensuring that your information is handled in accordance with the principles set out in data protection legislation and guidance from the Information Commissioner’s Office (ICO).
This privacy notice tells you what to expect when we process your information, and it applies to the Lord Mayor Commendations, awards, ceremony and publicity.
CYC is the controller for this information unless we specifically state otherwise in this privacy notice.
You can contact the council’s Data Protection Officer by email: information.governance@york.gov.uk, telephone: 01904 555719 or write to:
Data Protection OfficerCity of York Council
West Offices
Station Rise
York
YO1 6GA
This privacy notice should be read in conjunction with other CYC privacy notices that are available in our Privacy Notice and/or CYC policies and procedures.
When appropriate we will provide a ‘just in time’ notice to cover any additional processing activities not mentioned in this privacy notice.
- How we collect your information
- What personal data we process and why
- Automated decision-making
- Collecting information automatically
- Children's information
- Lawful basis for processing your personal data
- How long we keep your personal data
- Data sharing
- Data processors and/or third parties
- Transfers of personal data
- How we protect your information
- Your rights in relation to this processing
How we collect your information
We get information about you from the following sources:
- directly from you
- from third parties nominating you
- from other organisations nominating you or supporting your nomination
What personal data we process and why
We will only process the information that is necessary for the purposes of the Lord Mayor Commendation nominations, awards, ceremony, publicity and register of recipients such as:
- name
- address
- contact details such as phone number and email address
- explanation and reason for the nomination
- photos, video and audio recording
The register of recipients will be published on the council’s website and will also be available on CYC social media. It will include the following information:
- name of the award winner
- award received
- date received
- details of the nomination, including the reasons for nomination and why the award was granted
The information published in the register will be restricted to the details listed above and any additional information required to ensure transparency in the awards process.
We will ask:
- for your consent to process your information for the purposes of the Lord Mayor Commendation nominations, awards, ceremony and publicity
- you to confirm if you have informed the individual(s) or group you are nominating, that their details will be shared with the council and that they are being nominated for the Lord Mayor’s Commendation
It is your responsibility to let us know if you want to withdraw your consent. You can do this at any time, by email: civic@york.gov.uk.
When you complete an online form on the council’s website and you have provided your email address, we will send you a copy of your completed online form.
We may use your information to create reports and statistics that are anonymous and cannot be linked back to you or individuals such as:
- statistical analysis
- statutory returns
- audit framework
- see how the council and its partners are supporting individuals
- help design better services
- inform funding decisions
Artificial Intelligence
We may use Artificial Intelligence (AI) technologies to support or enhance council services. Where AI is involved in a process that directly affects your interaction with us, we will inform you before your user journey begins. This ensures transparency and helps maintain trust in how we use AI.
Our use of AI complies with the UK General Data Protection Regulation (UK GDPR), including the principles of lawfulness, fairness, transparency, accountability, and accuracy. We conduct Data Protection Impact Assessments (DPIAs) where AI systems are likely to result in high risks to individuals’ rights and freedoms, such as automated decision-making or profiling.
If generative AI tools are used, we do not use personal or end-user data to train AI models. This helps ensure compliance with the purpose limitation and data minimisation principles under UK GDPR.
AI for Staff Productivity and Accessibility
Where AI tools are used solely by staff to assist with drafting, research, or accessibility - for example, to improve writing efficiency or summarise information - these uses do not form part of a business process that affects service delivery or decision-making. As such, no specific notification will be provided for these internal productivity uses.
These uses are considered low risk and do not involve automated decision-making that produces legal or similarly significant effects. They are also subject to internal governance and safeguards to ensure responsible use.
Examples include:
- drafting internal reports or meeting notes
- summarising lengthy documents for quicker review
- assisting with spelling, grammar, or formatting tasks
Automated decision-making
We do not carry out any automated decision-making as part of the Lord Mayor Commendations, awards, ceremony and publicity.
Collecting information automatically
Please see our Cookies Policy for further information about the information we collect automatically when you use our website.
Children’s information
Where we provide services directly to children or young people, the information in the relevant parts of this notice applies to children and young people, as well as adults.
Lawful basis for processing your personal data
Any personal data and special category data that we process about individuals is done so in accordance with one or more of the following Articles 6 and 9 of the UK GDPR and Schedule 1 of the Data Protection Act 2018 (DPA 2018).
- Article 6(1)
- (a) Consent: the individual has given clear consent for the council to process their personal data for a specific purpose.
- Article 9(2)
- (a) Explicit consent
Some of the Schedule 1 conditions for processing special category require an Appropriate Policy Document (APD) to be in place, which sets out and explains the procedures for securing compliance with the principles in Article 5 and policies regarding the retention and erasure of such personal data. This document explains this processing and satisfies the requirements of Schedule 1, Part 4 of the DPA 2018 and supplements this privacy notice.
Our Appropriate Policy Document provides further information about this processing.
How long we keep your personal data
We will only keep your information for as long as it is needed then it will be securely and confidentially deleted or disposed of.
You can find details on how long the council keeps records at Council retention schedule.
Data sharing
We will only share your information where it is appropriate to, with:
- Lord Mayor and Civic Party
- other CYC services
- other councils, government departments and agencies
- other organisations such as NHS and the Police
- third parties including our data processors, partners or contractors, who undertake work on our behalf
- internal and external auditors
In some circumstances, such as under a court order or safeguarding, we are legally obliged to share your information.
We will always satisfy ourselves that we have a lawful basis on which to share the information and document our decision-making.
Additionally, we are required under the Public Records Act 1958 (as amended) to transfer records to the City or National Archives (TNA) for permanent preservation. Full consideration will be given to Data Protection and Freedom of Information legislation when making decisions about whether such records should be open to the public.
Data processors and/or third parties
When we have third parties providing parts or all of our services, systems, software, platforms, applications (apps) for us, we have contracts or agreements in place with them. These include:
- the council’s use of Microsoft 365 as its main operating system and platform. Read the Microsoft Privacy Statement alongside our contract with Phoenix Software Limited. Read the Phoenix Software Limited Data Protection page
- organisations to support the council’s corporate transformation programme such as Impower. Read the Impower Privacy Notice
- Microsoft Teams, to contact you, to gather information from you, or if we are recording or transcribing our discussion or meeting with you, we will let you know. You can find more details about this in the City of York Council Microsoft Office 365 (MS365) Teams Meeting recording and transcription privacy notice
- SurveyMonkey, for our surveys or consultations. You can find out how they use your information in the SurveyMonkey Privacy Notice
- Zimma Ltd, trading as Ticket Tailor, for arranging and organising events. You can find out how they use your information in the Ticket Tailor Privacy Policy
- Eventbrite, for arranging and organising events. You can find out how they use your information in the Eventbrite Privacy Policy
- WhatsApp, to contact you. You can find out how they use your information in the WhatsApp Privacy Policy
- Mentimeter, at events for interactive presentation software. You can find out how they use your information in the Mentimeter Privacy Policy
- Veritau Public Sector Limited (VPS), who provides services to the council such as internal audits. You can find out how they use your information in the Veritau Privacy Policy
- other specialist or assistive systems, software, platforms, applications (apps), to help provide our services and support to you and our staff
- YouTube, where we provide information in British Sign Language via the City of York Council YouTube channel, please read YouTube Privacy Settings and Google Privacy Policies
Transfers of personal data
We do not routinely transfer personal data or special categories of personal data outside of the UK but when this is necessary, we ensure that we have appropriate safeguards in place and that it is done in accordance with the UK data protection and privacy legislation.
How we protect your information
We're committed to keeping your information safe and secure. There are several ways we do this, such as:
- IT security safeguards such as firewalls, encryption, and anti-virus software
- on-site security safeguards to protect physical files and electronic equipment
- training for all staff and elected councillors
- policies and procedures
Your rights in relation to this processing
To find out about your rights under data protection law, you can go to the Information Commissioner's Office website.
You can also find information about your rights in our Privacy Notice.
If you have any questions about this privacy notice, want to exercise your rights, or if you have a complaint about how your information has been used, please contact us on email: information.governance@york.gov.uk, or on telephone: 01904 555719, or write to:
Data Protection OfficerCity of York Council
West Offices
Station Rise
York YO1 6GA