Staff and partners can get access to the Council's information, communications systems, applications and ICT remotely, over a secure connection, if authorised to do so.
Note: remote access is only compatible with Mozilla Firefox and Internet Explorer browsers.
If you don't know your login information or need assistance contact our ICT Service Desk on tel: 01904 552222.
CYC application portal
Use your Entrust Grid Card, Token or PIN to access standard Citrix applications from any personal computer via the CYC application portal.
- CYC application portal user guide
- Browser and Citrix Client installation guide
- FAQs about the application portal
PSN application portal
Authorised staff who have access to PSN applications can connect to the ICT systems and PSN applications from a CYC owned computer via the PSN Application Portal.
An Entrust Token is required and a Citrix endpoint analysis scan will run.
- PSN application portal user guide
- Browser and Citrix Client Installation Guide
- FAQs about the PSN portal
Manage your own device as an alternative to calling the ICT service desk. The Self Service Portal can be reached from any device.
Outlook web access
Use Outlook Web Access to reach your emails. An Entrust Grid Card or Token is required.