The annual Tenant and Leasehold Report outlines how we have performed against our service standards over the past year. It details what our targets were and whether or not we have met them.
The current Tenant and Leaseholder Annual Report (dated 2015 to 2016) covers:
- your place: creating more homes and making neighbourhoods good places to live
- your property: repairing, maintaining and improving your homes
- your service: delivering the efficient, value for money services you want
- your say: listening to you and acting on what you tell us
- facts and figures: how we’ve performed