City of York Council Domestic Abuse Resident and Tenant Policy 2025 to 2028

Our values and key priorities are at the core of our organisation, guiding what we do, how we engage with our communities, our residents and each other, including how we support those affected by domestic abuse.

We will:

• work together with our council services departments, specialist domestic abuse services and partner agencies to provide a co-ordinated community response to domestic abuse as it requires a multi -agency response to best support those affected
• continuously seek opportunities to improve our response to domestic abuse. This includes considering feedback and guidance to support improvement and having the voice of the victims at the heart of our response
• be honest and transparent with the guidance, help and options available to those affected by domestic abuse
• strive for all York residents to enjoy, happier, healthier, longer lives in homes that meet their needs including those affected by domestic abuse, ensuring we are considering the needs of victims/survivors to achieve this
• respect Equality, Diversity, and Inclusion in everything we do, including how we recognise and respond to domestic abuse. We will consider intersectional needs when responding to domestic abuse by understanding how a person’s experience of domestic abuse may be impacted by their sex, age, gender identity, race, sexuality, disability, ethnicity, pregnancy status, social background, or a combination of these differences. We will stand up to hate and work hard to champion our communities

Also see

• Domestic abuse
• Report adult abuse in York
• Child protection and safeguarding