Health and social care

Age Friendly York

Your access to information

Age Friendly York logo.

As part of the Age Friendly York project we're looking at how older people in York can stay up to date with what's happening in their communities and the wider world.

We aim to make it easier to access information by ensuring:

  • the use of simple, familiar words in short, straightforward sentences in printed and spoken media
  • written information uses large lettering and a bold typeface (for example, on official forms, television captions and display screens)
  • people at risk of social isolation get one-to-one information from trusted individuals
  • electronic equipment such as: mobile phones, radios, televisions, bank and ticket machines, have large buttons and clear displays
  • telephone answering services give slow and clear instructions, informing callers how to repeat the message at any time
  • public internet access at no or minimal charge in government offices, community centres and libraries

Also see

Age Friendly York

Adult Commissioning Team, West Offices, Station Rise, York, YO1 6GA