When you register for council tax eBilling through Do it online:
- an email notification will be issued as soon as your bill is available
- you will receive your council tax bill and any supporting information electronically
- you can securely view your account online, at any time
Use Do it online to:
- receive your council tax bills by email
- view and update your account details
- change your billing preferences at any time
Do it online account advice
Some useful hints to help you manage your Do it online account:
- if you have forgotten your password, click the 'Forgotten your password?' link under the 'Already registered?' section to reset it as we are unable to do this for you
- when you reset your password, you will be asked the memorable question you selected when you set up your account; if you have forgotten this, we are unable to retrieve this data or reset it for you, so you will need to set up a new account with a different email address
- if your account is locked, contact our Customer Centre to unlock this for you; when we have unlocked your account, you will need to reset your password
- make sure that your Do it online account contains your current email address (check this in the 'Account Security' section); if we receive an 'undeliverable' notification from your email address, we will send you a paper bill by post
Benefits of eBilling
- faster access to bills, so you can see your bill as soon as it's available
- you will always know where your bill is
- access to your bills outside normal opening hours, 7 days a week
- it saves paper, so it's better for the environment
- it helps reduce printing and postage costs
- you can download and print the bill if needed
- each person named on the bill can receive their own copy
- it uses a secure email system
- it's free of charge