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Council tax

Manage your council tax account online

Register for eBilling

Register for eBilling using the Citizen Access Council Tax portal.

Citizen Access Council Tax

If you're already registered for Citizen Access Council Tax, you'll have the option to sign up for eBilling notifications from within your account; to register for eBilling select the link to "apply for paperless eBilling" from within the "Popular Services" menu.

If you're not already registered, you can register for eBilling when you sign up for your Citizen Access Council Tax account, or when setting up a Direct Debit.

If you wish to opt-out of eBilling, you can do this by updating your account details.

eBilling email notifications

If registered for eBilling, you'll receive an email to let you know that the bill can be viewed online in your Citizen Access Council Tax account whenever a new bill is available.

We'll no longer issue paper bills, but we'll still post out paper copies of any:

  • reminders
  • final notices
  • summons

To register for eBilling you must have permission from any other named liable parties on your account. All liable parties can separately register to receive their own eBilling notifications.

If you're unable to access your bills online, contact our Customer Services Team.

Also see

Council Tax

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551558

Council Tax appointments

To get council tax advice in person at West Offices, you need to make an appointment.

Make an appointment