Pay your care invoices online:

Free care and support services

The following care and support services are provided free of charge:

  • equipment, aids and adaptations to assist with daily living at home, to the value of £1,000
  • re-ablement support services for up to 6 weeks
  • care and support for people with Creutzfeldt-Jacob Disease (CJD)
  • services which the NHS has a duty to provide
  • assessment of need
  • care planning including provision of information and advice
  • help in completing your financial assessment

Chargeable Care and Support Services

All chargeable care and support services are purchased through personal budgets. Our information pack about paying for care and support provides an overview of how personal budgets work, and how you can pay for your care and support. All of our information is supported by the current fees, charges, allowances and rates.

Funding Eligibility

Before having a financial assessment, you will be assessed to see if you have eligible care and support needs. If you do, a referral will be made for a financial assessment. If you have capital (excluding your main or only home) over £23,250, you are responsible for funding all of your care and support costs.

We can still help you to arrange support, including getting support at home or in the community. Our fact sheet self-funding and funding eligibility can help you decide how to arrange your care and support.

If you have been self-funding in a care home, you don’t own a property and your savings are reducing to £23,250, we can give you an approximate idea of when funding should become available. Our Eligibility Calculation factsheet sets out how we calculate this.

You may be considering how you can plan and pay for care now and in the future. Our factsheet about financial information and advice should point you in the right direction. You should also seek financial advice if you are taking up the option of a deferred payment or are paying a top-up.

If you have capital less then this amount, then the council will do a financial assessment to calculate how much you can contribute towards your care and support costs.

Calculating your contribution

The type of care you will receive will determine how your contribution towards your care and support costs will be calculated.

There are 3 types of financial assessment:

If you're in a residential care home you may be eligible for a 12 week property disregard and/or on of the deferred payment agreement (DPA) schemes to cover some or all of your care costs - we can help to explain this further if needed.

Use our DPA Calculator to find out whether you'll be offered a deferred payment, and estimate what you'll be able to afford.

Top-up payments

If you choose to go into a care home that costs more than the local authority-agreed budget for your care, then you can arrange to pay the additional cost through a top-up agreement.

Our fact sheet about top-up arrangements explains your options.

Non-Payment and Debt Recovery

The Care Act sets out what action councils can take against non-payment of care fees. The fact sheet non-payment of care fees and debt recovery provides further information.

Managing your finances

You may be thinking about what happens if you are unable to manage your finances in the future, and what can happen if you haven’t made any advance arrangements. Managing your finances gives you helpful guidance on how you can make arrangements for financial management in the future, should you not be able to make decisions yourself.

Further information

To help you understand how your care contribution is calculated, we have put together some examples of how income, capital and expenditure are considered within the financial assessments:

Should you disagree with how your care charge has been calculated, or the amount of the charge, or you have a complaint then please follow our complaints process.

Details about organizations that provide financial information, advice and support, including us, are available to download.

More information on local services, providers and groups is available from Live Well York.

Download 'A quick guide to Adult Social Care' for information about who can get care and support through the council, care assessments and choosing your support.

Also see

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