If you go into hospital and need some extra help, the hospital will contact us via one of our customer advice centres.
We can arrange help for anyone over 18; we'll come and talk to you, and anyone else involved, and work out what sort of help would be best for you.
When you're discharged from hospital we will ensure that if you are eligible to receive services, you will receive the help you need.
If you cannot go home there are other options that we can advise about.
It's likely that your benefits will need to be reassessed:
- when you're in hospital
- when you come out of hospital
Cost of help
If you need any social care services we'll arrange for you to have a financial assessment; ou don't have to pay for a social worker to visit and advise you.
The financial assessment will work out or what amount you can afford to pay (if any) to contribute towards the cost of the care you receive.