Open Housing cookie policy
This cookie policy for our Open Housing (OPENAccess) portal should be read in relation to our main cookie policy. It was last reviewed in April 2026.
This statement applies to part of our online services available via our website. Our Open Housing portal provides access to housing services for customers applying for a council home, people who are homeless and council tenants and leaseholders. The portal also helps contractors who work with us to provide council housing.
This functionality is provided by Capita.
Cookies relating to our Open Housing portal functionality
| Cookie name | Lasts for | Purpose | Type of cookie | Is this cookie strictly necessary? |
|---|---|---|---|---|
| session-id | 24 Hours or until logged out | Stores the active web session ID so the application can identify the user/session on subsequent requests. | Functionality | Yes |
| Session-id | 24 Hours or until logged out | This is the same as ‘session-id’ but with different casing during reads/deletes/diagnostics. | Functionality | Yes |
| anon-session | 24 Hours | Holds an anonymous session ID for users who are not logged in, so the site can maintain continuity before authentication. | Functionality | Yes |
| scp | 1 hour | Holds an SCP payment/reference token used during the SCP payment journey/return flow. | Functionality | Yes |
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