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Paying for independent living with 24 hour support

If you're living in one of our independent living with 24 hour support communities at Glen Lodge or Marjorie Waite Court, payment costs are split:

  • the cost of renting your home
  • the service charges associated with your home

Rent and service charge

Within our independent living with 24 hour support communities, your rent covers the use and occupation of your home.

There is also a service charge which covers:

  • cleaning and servicing communal areas
  • fire alarms, detection and fire-fighting equipment
  • door entry maintenance
  • lighting and heating in communal areas
  • upkeep of gardens and grounds
  • heating, lighting and water charges for your own property
  • the cost of 24 hour on site staffing provided through the Personal Support Service to cover emergency response and elements of housing management

You're responsible for paying these accommodation costs.

Pay rent and service charges

Care and support

As well as accommodation costs for our independent living with 24 hour support communities, you'll be charged for any planned care needed from the Personal Support Service (PSS), our registered care provider, who tailor support to you and your individual needs.

Planned care:

  • is provided when you've been assessed as needing support with personal care or daily living activities
  • is discussed and agreed between you and your social worker

What you contribute towards care and support costs varies, depending on your individual needs and income; a financial assessment with your social worker calculates the amount.

Pay for care and support

Also see

Housing Registrations Team

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 554044