This page provides an overview of key information and guidance relating to private renting, including legal requirements, tenant protections and how to address housing concerns.
- Legal requirements for tenancies
- Rent repayment orders
- Habitable homes
- Reporting concerns about private rented accommodation
Legal requirements for tenancies
The Renters’ Rights Act came into force on 1 May 2026, introducing significant changes to tenancy law in England. These reforms provide stronger protections for tenants and place new legal responsibilities on landlords.
To understand the current legal requirements for tenancies, including rules on eviction, rent increases, tenancy agreements, and tenant rights, you should refer to the following official guidance:
These resources provide up-to-date information on renting and explain how the Renters’ Rights Act affects both tenants and landlords.
Rent repayment orders
A rent repayment order (RRO) allows tenants and local authorities to receive up to 2 years’ worth of rent from a landlord who has committed certain housing related offences.
The purpose of RROs is to deter landlords from committing offences and empower tenants and local authorities to take action when a landlord breaks certain laws.
RROs are a critical part of improving and maintaining compliance in the Private Rented Sector.
For further information please see the following websites:
- Rent Repayment Orders offences: guidance for tenants - GOV.UK
- Rent repayment orders from 1 May 2026 - Shelter
Habitable homes
On 20 March 2019 a new law came into force to make sure that rented houses and flats are ‘fit for human habitation’, which means that they are safe, healthy and free from things that could cause serious harm.
Understand your rights under the new Homes (Fitness for Human Habitation) Act with the GOV.UK guide for tenants.
Reporting concerns about private rented accommodation
We recommend that you report any concerns about the health and safety of your private rented accommodation to your landlord or agent in the first instance.
Use our online form to report concerns about your rented home if you continue to have problems.