City of York Council (CYC) current data protection notification is registered with the Information Commissioner’s Office (ICO) – reference Z5809563. We regularly review this privacy notice, and it was last updated in March 2026.
CYC is committed to ensuring that your information is handled in accordance with the principles set out in data protection legislation and guidance from the Information Commissioner’s Office (ICO).
This privacy notice tells you what to expect when we process your information, and it applies to the Regeneration Team.
CYC is the controller for this information unless we specifically state otherwise in this privacy notice.
You can contact the council’s Data Protection Officer at information.governance@york.gov.uk or 01904 555719, or write to:
Data Protection OfficerCity of York Council
West Offices
Station Rise
York
YO1 6GA
This privacy notice should be read in conjunction with other CYC privacy notices that are available in our Privacy Notice and/or CYC policies and procedures.
When appropriate we will provide a ‘just in time’ notice to cover any additional processing activities not mentioned in this privacy notice.
- How we collect your information
- What personal data we process and why
- Automated decision making
- Collecting information automatically
- Children's information
- Lawful basis for processing your personal data
- How long we keep your personal data
- Data sharing
- Data processors and or third parties
- Transfers of personal data
- How we protect your information
- Your rights in relation to this processing
How do we get your information
We get information about you from the following sources:
- directly from you
- from third parties acting on your behalf such as family member(s), advocates, councillors, MPs etc.
- from other organisations such as NHS and the Police
- from our commissioned partners or contractors who undertake work on our behalf
What personal data we process and why
We will only process the information that is necessary such as:
- name
- address
- contact details
- details relating to land or property you own or occupy
- business details such as trading address and role
- financial information if you apply for or receive grants or payments
- accessibility or health information
We will use your information for:
- planning and delivering regeneration schemes and major projects
- engaging with residents, businesses and stakeholders
- send you our newsletters and updates
- running consultations and analysing feedback
- managing project development, design and construction activity
- supporting businesses and economic development in the city
- administering grants and funding schemes
We will ask for your consent:
- to take part in surveys, consultation or other events to get your feedback, about the service and support you and your family has received
- to take your photo, video and audio record. You can find more information about how the council may use photos, videos and audio recordings in the Communications Team including photos, filming and recording Privacy Notice
You can withdraw your consent to these at any time by contacting regeneration@york.gov.uk.
When you complete an online form on the council’s website and you have provided your email address, we will send you a copy of your completed online form.
When you make an online payment on the council’s website, you can find details at Online Payments Privacy Notice – City of York Council.
Use of Artificial Intelligence (AI)
We may use Artificial Intelligence (AI) technologies to support or enhance council services. Where AI is involved in a process that directly affects your interaction with us, we will inform you before your user journey begins. This ensures transparency and helps maintain trust in how we use AI.
Our use of AI complies with the UK General Data Protection Regulation (UK GDPR), including the principles of lawfulness, fairness, transparency, accountability, and accuracy. We conduct Data Protection Impact Assessments (DPIAs) where AI systems are likely to result in high risks to individuals’ rights and freedoms, such as automated decision-making or profiling.
If generative AI tools are used, we do not use personal or end-user data to train AI models. This helps ensure compliance with the purpose limitation and data minimisation principles under UK GDPR.
AI for Staff Productivity and Accessibility
Where AI tools are used solely by staff to assist with drafting, research, or accessibility—for example, to improve writing efficiency or summarise information—these uses do not form part of a business process that affects service delivery or decision-making. As such, no specific notification will be provided for these internal productivity uses.
These uses are considered low-risk and do not involve automated decision-making that produces legal or similarly significant effects. They are also subject to internal governance and safeguards to ensure responsible use.
Examples include:
- Drafting internal reports or meeting notes
- Summarising lengthy documents for quicker review
- Assisting with spelling, grammar, or formatting tasks
We may use your information to create reports and statistics that are anonymous and cannot be linked back to you or individuals such as:
- for statistical analysis
- for statutory returns
- for audit frameworks
- to see how the council and its partners are supporting individuals
- to help design better services
- to inform funding decisions
Automated decision making
We do not carry out any automated decision making in as part of the Regeneration Team.
Collecting information automatically
Please see our cookies page for further information about the information we collect automatically when you use our website.
Children’s information
Where we provide services directly to children or young people, the information in the relevant parts of this notice applies to children and young people, as well as adults.
Lawful basis for processing your personal data
Any personal data and special category data that we process about individuals is done so in accordance with one or more of the following Articles 6 and 9 of the UK GDPR and Schedule 1 of the Data Protection Act 2018 (DPA 2018).
Article 6(1)
- (a) Consent: the individual has given clear consent for the council to process their personal data for a specific purpose.
- (b) Contract: the processing is necessary for a contract the council has with the individual, or because they have asked the council to take specific steps before entering into a contract.
- (e) Public task: the processing is necessary for the council to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
- (f) Legitimate interests: the processing is necessary for the council’s legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.
Article 9(2)
- (a) Explicit consent
- (g) Reasons of substantial public interest (with a basis in law)
This is supported by Schedule 1, Part 2 (6) of the Data Protection Act 2018 and the following legal framework:
Some of the Schedule 1 conditions for processing special category and criminal offence data require an Appropriate Policy Document (APD) to be in place. Our Appropriate Policy Document – City of York Council provides further information about this processing.
How long we keep your personal data
We will only keep your information for as long as it is needed then it will be securely and confidentially deleted or disposed of.
You can find details on how long the council keeps records at Council retention schedule – City of York Council.
Data sharing
We will only share your information where it is appropriate to, with:
- other CYC services
- other councils, government departments and agencies
- other organisations such as NHS and the Police
- third parties including our data processors, partners or contractors, who undertake work on our behalf
- internal and external auditors
In some circumstances, such as under a court order or safeguarding, we are legally obliged to share your information.
We will always satisfy ourselves that we have a lawful basis on which to share the information and document our decision making.
Additionally, we are required under the Public Records Act 1958 (as amended) to transfer records to the City or National Archives (TNA) for permanent preservation. Full consideration will be given to Data Protection and Freedom of Information legislation when making decisions about whether such records should be open to the public.
Data processors and or third parties
When we have third parties providing parts or all of our services, systems, software, platforms, applications (apps) etc for us, we have contracts or agreements in place with them. These include:
- Our partners and contractors for Langwith Garden Village:
- Langwith Development Partnership Limited Privacy Policy - Oakgate Group Ltd
- Ryder Architecture Limited Terms and Conditions - Ryder
- Caddick Group Limited Privacy Policy - Caddick
- Social – communications consultant Privacy Policy - Social
- the council’s use of Microsoft 365 as its main operating system; read the Microsoft Privacy Statement, alongside our contract with Phoenix Software Limited; read the Phoenix Data protection information
- the council's use of Canon (UK) Ltd as its main multi-functional print devices; read the Canon (UK) Ltd Privacy Notice
- Eventbrite, for arranging and organising events; read the Eventbrite Privacy Policy
- Forvis Mazars who provide external audit services to the council; read the Local Government Audits in England - Forvis Mazars
- Granicus/Gov Delivery, to send you updates and newsletters; read the Granicus Privacy Policy
- Mentimeter, at events for interactive presentation software; read the Mentimeter Privacy Policy
- Microsoft Forms, as part of MS365; read the Microsoft Privacy Statement
- Microsoft Teams; read the City of York Council Microsoft Office 365 (MS365) Teams Meeting recording and transcription privacy notice
- SurveyMonkey, for our surveys or consultations; read the SurveyMonkey Privacy Notice
- Veritau Public Sector Limited (VPS), who provide services to the council such as internal audits and counter fraud services; read the Veritau Privacy Policy
- WhatsApp, to contact you; read the WhatsApp Privacy Policy
- YouTube, where we provide information in British Sign Language via the City of York Council YouTube channel read the YouTube Privacy Settings and Google Privacy Policies
- Zimma Ltd, trading as Ticket Tailor, for arranging and organising events; read the Ticket Tailor Privacy Policy
- organisations to support the council’s corporate transformation programme such as Impower; read the Impower Privacy Notice
- other specialist or assistive systems, software, platforms, applications (apps), to help provide our services and support to you and our staff
Transfers of personal data
We do not routinely transfer personal data or special categories of personal data outside of the UK but when this is necessary, we ensure that we have appropriate safeguards in place and that it is done in accordance with the UK data protection and privacy legislation.
How we protect your information
We are committed to keeping your information safe and secure. There are several ways we do this, such as:
- IT security safeguards such as firewalls, encryption, and anti-virus software
- on-site security safeguards to protect physical files and electronic equipment
- training for all staff and elected councillors
- policies and procedures
Your rights in relation to this processing
To find out about your rights under Data Protection law, you can go to the Information Commissioners Office (ICO).
You can also find information about your rights at our Privacy Notice – City of York Council.
If you have any questions about this Privacy Notice, want to exercise your rights, or if you have a complaint about how your information has been used, please contact us at information.governance@york.gov.uk or 01904 555719, or write to:
Data Protection OfficerCity of York Council
West Offices
Station Rise
York
YO1 6GA