iTrent

Welcome to iTrent Human Resources (HR) Self Service the web-based system which allows City of York Council employees to view and, in some cases, update some of the information held on the City of York Councils Human Resources database, iTrent.

iTrent is available to all council employees (it's being introduced in phases). HR will inform you of your user name and password when you have access.

Log in to iTrent Self Service

To log in to iTrent Self Service click the icon below:

iTrent - HR self service

First time log in

For further information please see iTrent guidance or iTrent Frequently Asked Questions.

The first time you log in you can:

  • set up your eform preferences - provide an email address where your electronic payslip will be sent, you will also need to set up a secure password to enable you to open the payslip from the email you receive.
  • set up your memorable information - set your memorable information. This will be used if you forget your user name or password in the login screen.
  • check your personal details - check that your personal details are correct on iTrent and update where required. Here you are also able to check and update your sensitive information.

Problems logging in

If you have your login details but experience problems logging in to the system and have not set your memorable information, please contact iTrent System Support.

If you are unable to access the database due to a system error please contact the ICT Service Desk.

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