Cookie Consent by Free Privacy Policy Generator website
Your council

Snapshot of progress on the Council Plan

Health and wellbeing progress snapshot

Our Equalities and Human Rights 'snapshot of progress' will be updated every 6 months to provide details of our activity, as we work to deliver the Council Plan; One City, for all.


Council Plan health icon, a pink illustration of a beating heart

For our core commitment to health and wellbeing we will improve health and wellbeing and reduce health inequalities, taking a Health in All Policies approach, with good education, jobs, travel, housing, better access to health and social care services and environmental sustainability. We will achieve better outcomes by targeting areas of deprivation, aiming to level opportunity across the city.


Priority actions

Find out more about progress on each priority action related to health and wellbeing:


Priority action: Reverse the current trend of widening health inequalities by supporting people manage their health conditions.

Progress by March 2025:

Back to list


Priority action: Provide access to good health and social care opportunities, training and skills.

Progress by March 2025:

  • York Health and Care Partnership held a health and care recruitment and volunteering event, promoting apprenticeships and different courses
  • A new Skills Plan for York and North Yorkshire was approved by the York and North Yorkshire Combined Authority on 8 September

Back to list


Priority action: Create higher paid jobs and encourage better working conditions.

Progress by March 2025:

  • 4 new packages of support were launched for York’s business community, funded by the UK Shared Prosperity Fund, covering start-ups, growing social enterprises, innovate York workshops for entrepreneurs and businesses and decarbonising business advice
  • Good Business Charter cases studies are now promoted on the CYC website

Back to list


Priority action: Encourage healthy travel options to maintain healthy lifestyles.

Progress by March 2025:

Back to list


Priority action: Support people with additional needs get the right support at the right time.

Progress by March 2025:

Back to list


Priority action: Improve customer experience across council operations.

Progress by March 2025:

  • The Working as One City Programme approach was agreed, leading to a series of service reviews exploring how to improve customer experience whilst reducing costs - the first review will focus on Early Intervention and Prevention, followed by how the customer interacts with the council; this includes co-developing a locality model to inform discussions with York’s Place Board to help improve resident experience at a neighbourhood level
  • Neighbourhood plans have begun to be produced for each ward, identifying strengths, needs and gaps to inform locality working
  • Our Big Budget Conversation ran between 16 July and 1 September 2024. This captured ideas and input to help the Council make informed decisions that reflect the priorities and needs of our diverse community. A further round of consultation is planned, to ensure that residents have the opportunity to input into the process of setting the budget, and gain a better insight into council finances
  • A consultation with the Talk About Panel (a representative panel of York residents who we ask opinions of on council policies and performance) has informed the development of a Managing Customer Relations Policy. The policy outlines expectations for interactions between staff and customers and is based on the recently adopted Poverty Truth Commission Organisational Standards. It recognises the importance of trauma-informed practice, meaning we factor in how people may have been affected by difficult life events in how we engage and work with them. The new policy will be used by officers across all frontline services to support them in approaching challenging interactions, and in deciding when and how to escalate issues appropriately

Back to list


Also see

Coloured icons from the council plan representing equalities, affordability, climate and health.

The Council Plan 2023 to 2027 sets out our vision and our priorities to establish conditions that make York a healthier, fairer, more affordable, more sustainable and more accessible city where everyone feels valued.

The Council Plan; One City, for all