Regulatory support and advice

The Public Protection team can provide advice on the full range of environmental health, trading standards and licensing requirements.

Our specialist officers will provide basic advice on the legal requirements free of charge, and bespoke advice tailored to your specific needs for a 'cost recovery' fee. See details of fees and charges for more detailed Public Protection officer advice.

Help we provide

Primary Authority

Primary Authority - is a service provided by City of York Council, it is a legally recognised partnership between a business and us which enables businesses to have a greater say in their regulation. Under such an agreement we can provide 'assured advice' and 'inspection plans' which will be respected by other Regulators, this is particularly useful for businesses who trade in York and other places.

Consultancy services

YES Consultancy is an environmental consultancy service provided by City of York Council. We can undertake environmental assessments, provide environmental reports to support planning applications, and provide comprehensive and professional environmental advice.

As part of City of York Council our strong partnerships, access to high quality data and equipment allows us to provide high quality services and information.

Our areas of expertise include:

  • Air Quality
  • Noise/Acoustics
  • Contaminated Land
  • Pollution

We tailor our services to meet your needs and are available to members of the public, businesses and property developers.

We can also provide advice on food safety, health and safety at work or specific trading standards concerns such as avoiding sales of age restricted products to children.

Approved trader schemes

We approve traders who meet the highest standards of fair and safe trading. We currently operate an Approved Garage Scheme for members of the local motor trade, and we vet traders who prioritise work for elderly and vulnerable consumers as part of Age UK's Home Services Directory.

We also recognise businesses who are committed to reducing vehicle emissions from their fleet through the Eco Stars fleet recognition scheme.

Food and Drink including Pre food-hygiene rating inspection visits

We can visit your business prior to receiving your official food hygiene rating inspection and provide advice on improving your food hygiene score.

We can also provide advice on food safety management systems, food standards (including menu descriptions and allergens), alcohol licensing and sales, and odour/noise control.

Other services

We are willing to consider any other request for support that your business may require.

All of our services are provided by qualified and experienced professionals. Please contact us if you are interested in any of the above services.

Also see

Public Protection

Eco Depot, Hazel Court, York, YO10 3DS

Telephone: 01904 551525