Streets, roads and pavements

Street furniture

We maintain and repair:

  • benches
  • bollards
  • bus shelters
  • fences
  • guardrails (which protect pedestrians from the road or river)
  • railings

Report a street furniture problem

Use our eForm to report problems with street furniture. See which street furniture problems we can help with and our street furniture response times.

Report a street furniture problem

Our street furniture responsibilities

We can:

  • repair damaged bus shelters
  • clean bus shelters
  • replace missing benches, fences, railings or guard rails
  • fix damaged benches, fences, railings or guard rails
  • fix damaged illuminated bollards, including any electrical issues

Our response to street furniture problems

We aim to:

  • respond to urgent reports within 2 hours
  • respond to non-urgent reports within 4 working days

Also see