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Payment of invoices

We operate a 'no purchase order no pay' policy to ensure a more efficient process and to help us to pay suppliers more promptly (according to our agreed terms of trade).

Prompt payment of invoices

In order to help us pay you promptly, you must:

  • quote a purchase order (PO) number on your invoice so we can process it for payment
  • resubmit any invoice we've returned due to absence of a PO number
  • send invoices directly to our Creditors Team via post or to, in PDF, MS Word or MS Excel format

If we return your invoice

If we've returned your invoice, you should contact the officer who raised the original request for goods or services and request a PO number.

Do not contact our Creditors Team if your invoice has no PO number, as they will be unable to assist you. This will also slow down payments to suppliers who comply with our official process.

Note: This policy does not affect school payments.

Also see

Creditors Team

Contact our Creditors Team with queries about payment of invoices.

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551192