Environment and animals

Deliveries causing noise

Skip to main content Return to home Publishing Utilities New notifications City of York Council Ella Redpath (0) Search Publishing / Document Pages Page Details Page Content Document Details Page Image No Image Selected Page Title* Deliveries causing noise Page text

Noise from deliveries at the wrong time of day or carried out in the wrong way can affect residents and cause a noise nuisance.

Deliveries can be controlled through highway restrictions or by planning conditions, particularly for new developments. Please get in touch with our planning enforcement team for further advice and information.

Where existing developments cause a problem to residents then please contact our Public Protection Unit for help.

How to prevent noise from deliveries causing a nuisance

We recommend that:

  • deliveries are carried out no earlier than 7.00am on a weekday or 8.00am on a Saturday
  • deliveries are carried out no later than 8.00pm on a weekday or a Saturday
  • deliveries are not carried out on Sundays or Bank Holidays
  • vehicle engines are turned off whilst delivering
  • refrigeration units are turned off whilst delivering
  • 'white noise’ reversing alarms are used rather than traditional reversing alarms
  • stereos in vehicles are turned off before arriving at the site
  • don’t slam vehicle doors
  • use trolleys with rubber wheels
  • relocate delivery points away from residential properties

Also see

ONLINE NOW BACK TO TOP Jadu Continuum © 2020

Neighbourhood Enforcement Team

Community Safety Hub

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551555

Noise Patrol

Friday and Saturday: 9.00pm to 3.00am

Telephone: 01904 551555