Environment and animals

Rail noise causing a nuisance

We're unable to deal with complaints about noise related to the day-to-day operation of railway operators or networks. If you're experiencing problems with this type of noise you can contact Network Rail via their website or by calling 03457 11 41 41.

If a rail operator or network fails to repair a faulty track or rail stock, and this leads to additional noise, then we may be able to help.

Noise Patrol

Monday to Friday: 9.00am to 5.00pm Friday and Saturday: 9.00pm to 3.00am (answerphone outside these hours)

Telephone: 01904 551555

Public Protection Unit

Eco Depot, Hazel Court, York, YO10 3DS

Telephone: 01904 551525