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York residents invited to join ‘Big Conversation on Care’

A woman stands next to a poster showing a carer and older resident
Baroness Casey launching the commission

Published Friday, 21 August 2026

A big conversation about what adult social care should look like in the future has begun, and we want the views and voices of York to be part of this. 

It’s about services that support lots of people across the city at some point in their lives - it’s about you, and your family.

Whether you get care or give unpaid care, work in the care sector or are simply interested in the future of care, everyone’s opinion can help bring about meaningful change to adult social care and how it can be accessed.

To do that, the conversation will include tough questions on who a National Care Service should support; what families should reasonably be expected to do; and how the country should pay for care in a fair and sustainable way.

Baroness Casey of Blackstock who launched this consultation, said:

For too long, we have been stuck in the same cycle: crisis, promises of reform, another review, and then retreat, while the people who need care, and their families, bear the brunt.

“Social care affects every family in this country: whether we need care ourselves, care for someone we love, work in care, or pay for it through our taxes.

“That’s why I am launching The Big Conversation on Care. I want people across England to help us face the hard questions about how we can build a National Care Service. It is only by listening to the public that we can build the agreement needed for lasting reform.”

Cllr Claire Douglas, Leader of City of York Council, said:

This conversation hands us all a direct role in shaping the future of adult social care.

“York is currently carrying out significant work to improve its social care service for the benefit of our residents. This Big Conversation is timely and important.

"The people of York should be right at the heart of this conversation. It’s about every one of us and our families and friends. Please take some time to take part."

Cllr Lucy Steels-Walshaw, Executive Member for Adult Social Care at City of York Council, said:

Everyone in York, from every perspective, can contribute by engaging honestly with the difficult questions that must be answered if we are to build the shared agreement needed for lasting reform.”

The Big Conversation starts off by asking: when we are old or disabled, or have a serious illness, who should support us and how? Please give your response at the Big Conversation on Care website.

The Big Conversation will end by April 2027, and the Independent Commission’s recommendations will be shared by summer 2027.