For the safety of our staff and residents, and to help prevent the spread of COVID-19, we’re offering alternative access to our services. From Thursday 2 April West Offices is closed; most services are available online, by telephone or email. Check for changes to council services while different arrangements are in place.
Help and volunteering during coronavirus
Find information about help and support which is available in York:
If you're on your own and struggling to manage, or you don't have any support, but need it because of COVID-19, we may be able to help you through this difficult time. Contact us, by email: covid19help@york.gov.uk, or telephone: 01904 551550.
Changes to our services
Based on the latest government advice, we're adapting our services during the ongoing situation with coronavirus (COVID-19), see which changes are in place across our services, relating to:
