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Our adults' Mental Health Recovery Service (MHRS) offers support and advice to York residents, as well as enabling access to training and placement schemes.

Our service is designed to meet the needs of each individual.


Access our Mental Health Recovery Service

You can access our MHRS @ 30 Clarence Street through our drop-in service.

You may be able to be referred to our MHRS @ 22 The Avenue.

Contact the Mental Health Recovery Service at 30 Clarence Street for any further information about how to access our services.

In a mental health emergency, please call 0800 0516 171.

MHRS @ 30 Clarence Street

30 Clarence Street is open to anyone. It offers a safe and friendly space for people who need support with managing their mental health and wellbeing.

This building is easily accessible and is home to staff from City of York Council and York Safe Haven, Mental Health Matters.

Our services are open to anyone aged over 18 from within the city of York. You don’t need a referral, just drop in.

At 30 Clarence Street we offer to:

  • promote positive mental wellbeing
  • provide somewhere safe
  • signpost you to the support you need
  • provide a listening ear

30 Clarence Street offers a range of facilities including:

  • a wellbeing café
  • a library of books to support wellbeing
  • a relaxing, enclosed garden area
  • computers which you can use

30 Clarence Street is open Monday to Friday, 9.00am to 5.00pm. The café is open Monday to Friday, 9.30am to 4.30pm

Out-of-hours mental health support is provided by York Safe Haven, Mental Health Matters on weekdays from 6.00pm to 10.00pm, and at weekends from 2.00pm to 10.00pm.

We work closely with a range of partners to offer the support you need.

For more information about 30 Clarence Street, contact the Mental Health Recovery Service at 30 Clarence Street.

MHRS @ 22 The Avenue

22 The Avenue is a referral-only, residential service for adults with mental health needs.

Our services are open to anyone aged over 18 from within the city of York.

We support you to:

  • build confidence
  • achieve your goals
  • develop daily living skills to promote independence
  • manage with budgeting and bills
  • live within your local community
  • access opportunities or groups

We work in partnership with your support team.

Referral to this service is via the council’s Single Access Point (SAP). You can contact SAP on email: sap@york.gov.uk, or telephone: 01904 553150.

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Also see

Mental Health Recovery Service

30 Clarence Street York YO31 7EW

Telephone: 01904 553850

Adult Social Care Community Team

Telephone: 01904 555111, Textphone: 07534 437804

West Offices, Station Rise, York, YO1 6GA

Adult Social Care Emergency Duty Team

Contact the Emergency Duty Team for assistance.

We're available between 5.00pm and 8.30am, Monday to Friday, 24 hours a day over weekends (between 5.00pm Friday until 8.30am Monday), and 24 hours on bank holidays.

Telephone: 01609 780780