Our Public Protection team can give advice, investigate and take legal action relating to noise from licensed premises, including:
- loud music
- customers talking loudly
- noise from beer gardens
Every pub, club or licensed premises, including takeaways and restaurants, has a licence which says how their business should be run without causing a nuisance to neighbours; information on these licences is available from Licensing Services.
Code of Practice for outdoor music events
We provide guidance on minimising noise in our Code of Practice for businesses and event organisers who are considering organising an outdoor event. It gives advice on noise issues and includes necessary forms which event organisers would need to complete and submit during the planning stage.
Guidance for pubs, small licensed venues and clubs
Our guidance leaflet on controlling noise helps landlords and event organisers take a pro-active approach to preventing noise complaints.
If you require a paper copy of this document, please contact our Public Protection team.
Neighbourhood Enforcement Team
Out of hours complaints only - Friday and Saturday: 9.00pm to 3.00am