If your question is not listed below, please browse the Waste section or visit our 'latest news' page for any new service developments or service disruptions.
When is the extra January garden waste collection?
All households with garden waste collections will get one additional collection in January 2015. The collections will be in weeks starting 19 and 26 January 2015. Collections are on your usual green waste collection day. Use the look it up tool to check your collection day and download a calendar showing the new collection dates. We will also collect Christmas trees if they are cut up and put inside your green bin.
there are NO collections of rubbish or recycling during Christmas week (Monday 22 to Friday 26 December) or on Thursday 1 January. If you are due a collection on Thursday 1 January please note we will collect your rubbish on Saturday 3 January instead. Recycling will be collected on your next scheduled collection day after that)
all households will have a rubbish collection both the week before and after Christmas
city centre residents with a St Nicks recycling collection will have no collections on 25 and 26 December and 1 January. Please put your recycling out on Monday 29 December instead
please remember to put your rubbish or recycling out by 7am. Collection times can vary and we cannot return for any rubbish or recycling not put out by this time
Use our Look it up tool to find your next collection date and download a new waste collection calender.
New collection calendars are being delivered to households during November and early December. These contain your collection dates for December onwards, as well as Christmas and New Year waste collection information.