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Recycling, rubbish and waste

Recycling, rubbish and waste

Your most popular questions:

If your question is not listed below, please browse the Waste section or visit our 'latest news' page for any new service developments or service disruptions.

How do I use my bin and boxes?

Refuse, recycling and garden waste collections, what we collect and how.

When are my bins collected?

Find out when your next collection date is and download a collection calender

How can I report a missed collection?

If your bin was put out in the correction location at or before 7am you can report it through our 'bins online' tool

How do I order a new bin or box?

Find information on container costs and ways to order

What can I put in my  Kerbside recycling boxes?

Find out which items / material we accept and how to present your boxes for collection

I struggle to put my bins and boxes out, can you help?

Yes, we provide assisted collections, where possible, for those with mobility problems. Either apply online by clicking the link or calling the contact centre of 01904 551550

I am a student, Is there anything I need to know? 

Browse our Student waste pages to find student specific help and guidance

Where is my nearest Household Waste Recycling centre?

Find locations, opening times and facilities on site

How do I get a Household Waste Recycling Centre Permit?

If you want to use a van to visit, please apply for a permit


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