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Housing

Home condition surveys

Our surveyors

The surveyor who will visit your home will be from our contractor, Michael Dyson Associates, who are specialists in this type of work.

Contact Michael Dyson Associates Survey Administration Team to book your appointment, using the details included in your appointment letter.

If you haven't received a letter you don't need to contact us. Letters will be being issued throughout 2024 from January to September, and will give approximately 3 weeks' notice of your available appointment dates.

The surveyor will have an ID badge and a letter of authority from the council. If you're in any doubt about their identity you can contact:

  • Michael Dyson Associates, telephone: 0800 328 9896
  • Ryan Sykes, our Contract Manager, telephone: 01904 553118

Housing condition survey - example identity card

You should never let anyone into your home without checking their ID first.

Also see

Housing Capital Projects Team

Please contact the Housing Capital Projects Team by email, other than in an emergency or if you don't have access to email.

Eco Depot, Hazel Court, York, YO10 3DS

Telephone: 01904 551550