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Parking services propose digital improvements to help York residents

Published Monday, 3 August 2020

City of York Councils Parking Services could undergo digital improvements, with the introduction of virtual permits and car park cashless payment systems.

Proposals are to be brought to the Executive Member for Transport Decision Session on Tuesday 11 August.

A number of changes are recommended as part of the council’s response to coronavirus. These changes will help facilitate social distancing, minimise the risk of spreading the virus and support the safe reopening of businesses in the city.

Key changes proposed:

  • Virtual permits which can be managed by resident via an online portal, with alternative options for customers without internet access;
  • Cashless trial at Marygate car park alongside introduction of the new pay on exit system;
  • Extension of operating hours at Piccadilly car park (until 8pm)in line with the longer opening hours of the footstreets;
  • Renaming of Piccadilly car park to Coppergate Centre car park to provide a better and unique identity to this key Council asset;
  • Update to Traffic Regulation Order for some permits to better represent customer requirements, such as introducing parking permits solutions for guest houses, AirBnBs and other holiday lets;
  • Update Parking discount criteria to make this consistent with other Council Services;
  • Residents paying for parking permits at the council’s Customer Centre will no longer be able to use cash to support the prevention of COVID-19 contamination. The same will apply for Penalty Charge Notices once a solution has been put in place

Proposed changes, if accepted, will go live at the end of the year.

Cllr Andy D’Agorne, Deputy Leader and Executive Member for Transport, said;

“The introduction of this new system will offer customers more flexibility in how they can use council services, with permits being secured and paid for online. We will continue to ensure that those without online access are still catered for, whilst working to increase the efficiency of the range of parking services on offer across the city.”

The decision session will takes place on Tuesday 11 August and will be webcast live at

To find out more about the report, or to attend the Executive meeting, visit: