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Council's community response to be extended

Published Thursday, 14 May 2020

With national guidance changing rapidly, the council recognises that some residents will continue to face difficulties throughout the outbreak of coronavirus. In response, City of York Council has decided to extend the provision of its successful community hubs.

With national guidance changing rapidly, the council recognises that some residents will continue to face difficulties throughout the outbreak of coronavirus. In response, City of York Council has decided to extend the provision of its community hubs.

As well as maintaining the Covid-19 hubs, we'll build on our success by working with communities to create more drop-in hubs, as soon as national guidance allows.

Since the helpline and hubs opened on 23 March, we've answered over 1,300 helpline calls. Our response has included:

  • delivering 850 food parcels
  • providing information about food suppliers
  • collecting prescriptions
  • financial assistance
  • offers of dog walking

Staff and volunteers at the hubs have made nearly 5,500 telephone calls to residents to check on their needs and wellbeing, and we've arranged regular 'wellbeing calls' for over 200 residents.

Cllr Darryl Smalley, Executive Member for Culture, Leisure and Communities, said:

Knowing that the impact of coronavirus on our communities will change, we're looking at ways of building on the momentum of York’s extraordinary community action.

"Establishing these hubs for the long term is just one way we’re doing that, as we aim to capture the benefits that the coronavirus emergency response has brought to York’s communities. Our brilliant group of volunteers, and committed staff, have added to York’s tradition of philanthropy and neighbourhood spirit, in a display of community resilience everyone in York should be proud of.

Anyone needing help due to the Covid-19 emergency should:

LiveWellYork also offers information and advice including:

  • better health
  • remaining independent
  • managing finances
  • connecting to community groups

More information on City of York Council services during the coronavirus emergency is available online.