Personal information

Planned maintenance to the Planning Portal

Due to an upgrade to the Planning Portal between 9am and midday on Saturday 21 October, customers will be unable to view documents on the site during this time.

Personal data is information that relates to living individuals, including customers and council staff. It does not include information relating to dead people, groups or communities of people, organisations or businesses.

Find out what is non-personal information.

The management of personal data is regulated by the Data Protection Act 1998. We have a data protection policy to guide officers in applying the act. The act and the policy mean that:

  • where you have a choice as to whether to provide us with your information, it is as easy as possible to make it
  • information about you is only processed without your knowledge where this is necessary for purposes such as public safety, statistical analysis, the protection of the economy, the prevention of crime or disorder, the protection of health or morals, the protection of the rights and freedoms of others
  • only information that we actually need is collected and processed
  • your personal information is only seen by staff who need it to do their jobs
  • any information which we no longer need is deleted
  • decisions affecting you are made on the basis of reliable and up to date information
  • your information is protected from unauthorised or accidental disclosure
  • a copy of any information we hold about you is normally provided on request
  • inaccurate or misleading information is checked and corrected as soon as you bring this to our attention and
    proper procedures are in place for dealing promptly with any complaints that you make

In return we ask you to help us to keep your information up to date by telling us about changes immediately.

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