Pay your care invoices online:

Read our brochure about paying for care and support or see current fees, charges, allowances and rates.

We do a financial assessment to work out:

  • how much of your care costs we can help with (find out about personal budgets)
  • how much of your care costs you need to pay (some or all)

We will also check whether you are getting the correct amount of benefits and help you claim what's due to you, making sure you don't miss out.

Calculating your contribution

We'll follow government guidelines to calculate your contribution based on your:

  • income
  • savings
  • assets

There is a limit to the amount of capital you can have and the help you get to pay for your care. Your capital includes savings, investments and property, but we ignore the value of the home you live in.

If you're in a care home you may be eligible for a deferred payment to cover some or all of your care costs - we can help to explain this further if needed.

The government says you must keep at least £24.90 of your income per week to cover personal expenses such as toiletries, newspapers, hairdressing. This is known as your 'personal expenditure allowance'.

Minimum income guarantee

If you're not in a care home and have a weekly income of less than the minimum income guarantee the government says you need to live on (including 'tariff income' calculated from your savings), you will not need to contribute towards the cost of your care. The levels depend on your age and can vary if you receive some disability premiums.

Any income you have above the minimum income guarantee will be treated as being available for you to contribute towards the cost of your care. However, further allowances will be made for any reasonable disability-related expenditure you may have.

You will not be asked to contribute more than the actual cost of your care services.

Top-up payments

If you choose to go into a care home that costs more than the local authority-agreed budget for your care, then you can arrange to pay the additional cost through a top-up agreement.

Our choice of accommodation and top-up arrangements brochure explains your options.

Free care and support services

The following care and support services are provided free of charge:

  • equipment, aids and adaptations to assist with daily living at home, to the value of £1,000
  • re-ablement support services for up to 6 weeks
  • care and support for people with Creutzfeldt-Jacob Disease (CJD)
  • services which the NHS has a duty to provide
  • assessment of need
  • care planning including provision of information and advice
  • help in completing your financial assessment

Further information

More information on paying for care and support is available from:

More information on local services, providers and groups is available from Live Well York.

Download 'A quick guide to Adult Social Care' for information about who can get care and support through the council, care assessments and choosing your support.

Also see

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