Abuse and neglect can happen anywhere including at home, in care homes or in day care centres or hospitals. It may be a single act or take place over a longer period of time.
Report adult abuse in York
If you're not sure what to do to protect a vulnerable adult, our Adult Social Care Team can give you advice.
Contact the City of York Safeguarding Adults Board (SAB) for advice or to discuss concerns.
Or, find out about child protection (Safeguarding) in York.
To report a crime:
- in an emergency, contact the police on telephone: 999
- if the person is not in immediate danger, contact the police on telephone: 101
To report a safeguarding concern:
- contact the City of York SAB, on telephone: 01904 555111 (office hours) or fax: 01904 554055
- hearing impaired customers can use the text facility on telephone: 07534 437804, or the fax number: 01904 554017
- out of hours, telephone: 01609 534527
- use the Safeguarding Adults 'concern form' and return this by email or post to the City of York SAB
Once you report the suspected abuse, our Adult Social Care Safeguarding Team will look carefully at the situation. This may lead to a full investigation which follows our safeguarding protocols and may involve local health services and the North Yorkshire Police if a crime is suspected of being committed.
We will be guided by what the person being abused, or at risk of abuse, wants to happen and will work closely with them or their representative throughout.
We will take steps to:
- ensure the adult at risk is protected in the future
- speak to North Yorkshire Police if a criminal offence has been committed
City of York Safeguarding Adults Board (SAB)
The City of York SAB is a multi-agency partnership with a wide ranging membership of representatives from statutory, independent and voluntary organisations, including:
- North Yorkshire Police
- health partners in York
- independent care providers in York
Its role is to ensure that people in the city of York are safeguarded from abuse by making sure adequate procedures and processes are in place.
Further support for dealing with adult abuse in York
The following organisations may be helpful to you:
- Action on Elder Abuse
- Victim Support Helpline
- The Samaritans
- Age UK
- Nuisance Calls Advice from British Telecom
- Women’s Aid
- The Care Quality Commission
- North Yorkshire Police
City of York Safeguarding peer review
In 2017 we invited peers from York and North Yorkshire in to review York's adult social care and safeguarding services.
The review, which took place between 23 and 25 January 2017, was requested by the council to assess how York might improve the outcomes for people accessing social care services, in particular how the council and partners promote safeguarding. In April the full safeguarding peer review was published.