Reporting a problem with a crossing or traffic signal

Contact us to report a problem with a crossing or traffic signal (traffic lights).

Request a new crossing or traffic signal

You can also contact us if there's a road safety problem you think a new pedestrian crossing could solve - there's no cost to make a request, but we cannot guarantee signals will be implemented.

We assess requests very carefully because:

  • all signals cause delays to traffic
  • new signals may reduce accidents or delays
  • new signals could help delays where side roads have no priority to join heavy flows
  • there are a lot of government regulations that we need to cover before new traffic signals can be installed

In order to create a new crossing, the delay that pedestrians and cyclists currently experience when crossing the road must be 'significant and extend over a reasonable part of the day'.

While deciding if new signals can be safely provided we'll need to:

  • do surveys
  • check accident records
  • consider potential problems associated new signals
  • decide if the overall benefits are worthwhile

If we feel that new signals would be a good idea we also need councillors to allocate funding.

An initial decision about new traffic signals should be possible within four months.

Also see

Comment on this page
Feedback
Back to the top of the page