CCTV

Planned maintenance to the Planning Portal

Due to an upgrade to the Planning Portal on Saturday 18 February, customers will be unable to view documents on the site until Sunday 19 February.

The CCTV which covers York (24 hours a day, 7 days a week, 365 days a year), operates from our control room known as York Travel and Control Centre (YTCC), located at West Offices.

Download a map of City of York Public CCTV locations.

How can CCTV help you?

Q: "Someone hit my car and drove off without leaving any details, can you look at the CCTV to find out who did it?"

A: "This is a crime and needs reporting to the Police as a 'fail to stop' incident. Report it on 101 and let the Police know that there may be a CCTV camera in that location. They will then contact us directly to investigate and to see if we have any footage of the incident. The Police will let you know the outcome"

Q: "I was involved in a collision and want to see if there is any CCTV footage available for my insurance company to use"

A: "Please email the details of the incident to cctv.generalrequest@york.gov.uk including the following details:

  • location
  • time and date
  • description of the vehicles involved
  • details of the incident

CCTV and Public Space Surveillance

As well as public space surveillance we work with the Police to deal with incidents of crime and disorder. Our YTCC staff also deal with:

  • car park security
  • event management (eg cycle events, York Marathon, York Races etc)
  • 'Storenet', a service to private retail premises, including a radio link with store detectives
  • 'Nightsafe', a service to private night time venues, including a radio link with doorstaff
  • barrier control (eg on-street rising bollards and car park barriers)
  • dissemination of travel information
  • production of evidence (for Police, solicitors, insurance companies etc)
  • welfare and security checks of our on-street staff

CCTV and Traffic Management

CCTV is an integral part of our strategy for managing the highway network, we have a separate network management suite in the YTCC that uses the CCTV system as part of its urban traffic control strategy.

CCTV Code of Practice and privacy assessments

Download the CCTV Code of Practice

Also see

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