Visitor parking permits and authorisation cards

Planned maintenance to the Planning Portal

Due to an upgrade to the Planning Portal between 9am and midday on Saturday 21 October, customers will be unable to view documents on the site during this time.

Apply for an authorisation card to enable you to buy permits for your visitors to use in a ResPark zone (even if you don't own a car).

You'll receive an authorisation card, free of charge, when you buy a household parking permit or if you are the first person to purchase a permit in a house of multiple occupancy (HMO), alternatively, authorisation cards cost £3 paid with your application.

Return your application and the correct payment with a copy of one of the following documents as proof of your address:

  • council tax demand
  • utility bill dated in the last 3 months (BT landline, water, gas)
  • driving licence
  • existing authorisation card
  • proof that your name appears on the current edited electoral roll (the edited electoral role is the one that is open to the general public to view)
  • pension/benefit book
  • tenancy agreement

Buying visitors' parking permits

Each permit is valid for one day and lasts until 10am the next day.

To buy visitor permits you can:

  • come to our customer centre with your authorisation card and payment
  • write to us including your original authorisation card, details of how many books you require, and your payment (postal charge of 45p applies)

Visitor permits come in books of 5, each book costs £6. You may buy a maximum of 6 books per calendar month and 40 books in a year.

Discounts for visitors' parking permits

Authorisation cards are free of charge and visitor permits are reduced to £1.50 per book if you are:

  • over 60 years old
  • a blue disabled badge holder
  • on the higher rate of the mobility component of the disability living allowance
  • registered blind
  • in receipt of income support
  • in receipt of long-term incapacity benefit
  • in receipt of Job seeker’s allowance
  • claiming a level of Universal Credit that meets either of the following criteria:
    • If you are not working, you (and your partners) total income is no more than your maximum Universal award entitlement
    • Your award includes a child amount and, if you (or your partner) work, your monthly earnings (or combined earnings) are no more than £935
    • You (or your partner) have limited capability for work and, if you (or your partner) work, your monthly earnings (or combined earnings) are no more than £935
    • The award does not include a child amount, you (or your partner) do not have a limited capability for work and, if you (or your partner) work, your monthly (or combined earnings) are no more than £435

It is your responsibility to provide evidence of this entitlement at the point of application, either by providing a copy of your journal confirming the level of your entitlement to the Universal credit award or by providing a copy of your entitlement letter. It is your responsibility to tell the council if your circumstances change.

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