Park for parking by phone

Pay for parking by phone

In some of our car parks you can pay for parking using RingGo, a quick and easy mobile phone service, which lets you pay for parking with a credit or debit card, rather than using cash at a machine; simply contact RingGo by phone, smartphone app, SMS or on-line.

With RingGo:

  • you no longer need to carry change
  • you don’t have to visit a parking machine
  • you don’t need to place a parking ticket in your car – Civil Enforcement Officers check which vehicles are parked with RingGo via their handheld units

Register with Ringo

You can pre-register with RingGo either by using the RingGo smartphone app or on the web at myRingGo.

If you pre-register for the service you will be asked to provide:

  • the number plate, colour and make of your vehicle
  • your payment card details

Alternatively you can register when you park, either using the RingGo app or by calling RingGo on tel: 01904 360002.

For instructions on how to register and pay with RingGo, view the RingGo video.

Paying to park with RingGo

Once registered, RingGo recognises your mobile phone number and retrieves previously submitted information.

This means that when you pay you only have to provide:

  • the location code where you are parked (each parking area displays its own location number)
  • the length of time you want to park
  • your payment card 3 digit security code

If you use the Minster Badge code, please ensure your badge is clearly visible through the windscreen.

Using RingGo on your Smartphone

iPhone, Android, Windows phone and Blackberry 10 users can download a RingGo smartphone app (free of charge). The app lets you register for the service, locates your nearest RingGo zone, allows you to manage your account and pay to park directly through the app.

Using RingGo's automated phone service

To use the automated phone service, simply call the phone number on the car park signs. RingGo will remember you (by recognising your mobile phone number) and ask you to:

  • confirm the vehicle
  • confirm the location
  • say how long you want to stay
  • provide the security code from your credit card

Text to park

To use the RingGo text to park option, send a message to 81025. ‘RingGo 27700 3h 867’ will park your nominated vehicle for up to 3 hours in the Bootham Row car park.

For details on how to set up the service for your particular location, please see the myRingGo website.

RingGo Corporate

RingGo Corporate is a special version of RingGo, designed for business employees. It saves time and hassle by allowing businesses to set up a prepaid account, which nominated employees can use to pay for their parking when on business. There’s no need for employees to know company credit card details or pay and claim. They also get alerted when their parking is about to run out, reducing the risk of receiving a parking charge notice.

From the business point of view, organisations receive an HMRC approved consolidated parking invoice which itemises VAT that can be claimed back, together with management reports that help better control parking costs. For more information, see corporate.

RingGo charges

There is no charge for registering with RingGo and no charge for downloading or using the RingGo smartphone apps.

If you call RingGo, the number used is a geographic one, so you are charged the standard rate agreed with your mobile phone operator. Such calls are often included free within mobile phone packages, so if you receive a free bundle of minutes, your call will usually be included within this.

For council parking in York, if the parking tariff costs £5 or more, a small convenience charge of 20p is made for using RingGo on top of the normal parking tariff.

If you use the RingGo “text to park” option, you will pay for the outgoing text message at your agreed standard rate. The optional text messages confirming your parking session and alerting you when your parking is running out are charged at 30p per message.

Elsewhere charges will vary. You can check details of each location at myRingGo.

Benefits of RingGo - extending your parking session

Unlike normal parking sessions, you can remotely top up your parking fee when you use RingGo

If you want to extend your stay, simply contact RingGo again and the service will ask you:

  • how long you want to extend
  • what your card security code is

The RingGo system automatically recognises that you have a parking session currently operating.

For City of York parking you can extend your parking multiple times.

Long stay parking

You can use RingGo to buy multiple days of parking or a weekly parking session.

RingGo users can also buy a weekly parking permit for £61.50 (plus 75p service charge) - please note this service is not available by text.

VAT receipts

If you need a VAT receipt for your RingGo parking session, you can view and print it online by logging in atmyRingGo. If you provide us with your e-mail address, you can opt to receive a receipt automatically every time you park. Just login and add your email address into the Settings menu.

Location numbers.

The main car parks in York have the following RingGo codes.

Car park

RingGo code

Minster badge code

Bootham Row car park

27700

77001

Castle car park

27701

77011

Esplanade car park

27703

77031

Foss Bank car park

27704

 

Monk Bar car park

27708

77081

Nunnery Lane car park

27709

77091

Piccadilly car park

27711

77111

St George's Field car Park

27712

77121

Union Terrace car Park

27714

77141

Coach park

Location number

 

Union Terrace coach park

27750

 

St George's Field coach park

27751

 

See a list of all car/coach parks or view a map of all car/coach parks

We advise users to book when they arrive as spaces booked in advance cannot be guaranteed.

More information on RingGo

If you have a specific question about how RingGo operates, please see the RingGo Help Centre.

Pay using a ticket machine

If you prefer to pay at machines in our car parks, see our map of car parks to get details of each location and related parking costs.

Also see

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