We have a dedicated Housing Benefit Advice Line for private landlords to answer general questions about Housing Benefit and Local Housing Allowance (LHA):

  • telephone: 01904 552226 between 8.30am and 5.00pm, Monday to Friday

We can address issues you may have with individual tenants if:

  • we have the tenant's permission to disclose information to you
  • we make payments directly to you

If we are unable to answer your call immediately, we will return your call within two working days.

Advice and information for private landlords

The Housing Standards and Adaptations Team can provide advice and information for private landlords on a wide range of matters, including:

Also see

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