Housing benefits and private landlords

We have a dedicated Housing Benefit Advice Line for private landlords to answer general questions about Housing Benefit and Local Housing Allowance:

  • tel: 01904 552226 between 8.30am and 5.00pm, Monday to Friday

We can address issues you may have about individual tenants if:

  • we have the tenant's permission to disclose information to you
  • payments are made directly to you

If we are unable to answer your call immediately we will return your call within two working days.

Further information for private landlords

Advice and Information for private landlords on a wide range of matters relating to the private rented sector is available from the Housing Standards and Adaptations Team, including:

Also see

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