An alarm on a property is the responsibility of the owner or occupier.

If your alarm sounds accidentally and causes a noise nuisance you may have to pay the costs we incur to turn the alarm off which could amount to several hundred pounds.

Preventing your alarm becoming a noise nuisance

We recommend that you:

  • have the alarm serviced regularly
  • fit a 20-minute cut-off device (so that the alarm will sound for a maximum of 20 minutes)
  • ensure sensors cannot be triggered accidentally (for example, by open windows or pets activating sensors)

You can download and complete a 'confidential key holders form' so that we know who to contact in the event of a complaint about your alarm.

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