Reporting litter

Planned maintenance to the Planning Portal

Due to an upgrade to the Planning Portal between 9am and midday on Saturday 21 October, customers will be unable to view documents on the site during this time.

Use our eForm to report a problem with litter.

Report an issue with street cleanliness

For large quantities of dumped waste, or larger single items, you can contact us for advice or to report flytipping and dumping.

How we deal with litter

Our litter crews work between 7.30am and 5.00pm, Monday to Friday. They deal with urgent litter (discarded needles, broken glass, oil and paint) within 2 working hours of a report being received.

Other litter will be cleared within 3 working days of it being reported, unless we get your report after 3.00pm, then it will be dealt with the following day.

Littering hot spots

If you know of 'hot-spot' areas where people often drop litter you can provide this information when you report an issue with street cleanliness online.

Needles and syringes

If you see syringes or needles you can still use the online form to report an issue with street cleanliness or you can contact us.

We will arrange for their removal as a priority. Removal will occur within 2 hours of notification to the contractor.

Littering fines

If you're seen dropping litter in York we can fine you £75 (reduced to £50 if payment is made within 10 days). Food packaging, cigarette butts and chewing gum all count as litter.

You need to pay the fine within 14 days or you risk going to court, where you could be fined up to £2,500. Any money raised through fines will be used for further work against littering offence.

Problems with litter bins

Use our eForm to report a problem with a litter bin.

Report a litter bin problem

If a bin is damaged or missing we will repair or replace it as soon as possible.

If a litter bin is full or overflowing we will empty it within 5 days.

You can also contact us to report problems with dog fouling, or dog waste bins.

Also see

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