Use our eForm to report a problem with litter.
For large quantities of dumped waste, or larger single items, you can contact us for advice or to report flytipping and dumping.
How we deal with litter
Our litter crews work between 7.30am and 5.00pm, Monday to Friday. They deal with urgent litter (discarded needles, broken glass, oil and paint) within 2 working hours of a report being received.
Other litter will be cleared within 3 working days of it being reported, unless we get your report after 3.00pm, then it will be dealt with the following day.
Littering hot spots
If you know of 'hot-spot' areas where people often drop litter you can provide this information when you report an issue with street cleanliness online.
Needles and syringes
If you see syringes or needles you can still use the online form to report an issue with street cleanliness or you can contact us.
We will arrange for their removal as a priority. Removal will occur within 2 hours of notification to the contractor.
If you're seen dropping litter in York we can fine you £75 (reduced to £50 if payment is made within 10 days). Food packaging, cigarette butts and chewing gum all count as litter.
You need to pay the fine within 14 days or you risk going to court, where you could be fined up to £2,500. Any money raised through fines will be used for further work against littering offence.
Problems with litter bins
Use our eForm to report a problem with a litter bin.
If a bin is damaged or missing we will repair or replace it as soon as possible.
If a litter bin is full or overflowing we will empty it within 5 days.
You can also contact us to report problems with dog fouling, or dog waste bins.