Report problems with drains and sewerage

To report problems with gulleys on public highway or above drainage issues, complete an online Report It form or call our customer centre.

Sewerage services in the area are managed by Yorkshire Water. They have the responsibility for shared sewers and the pipework outside a property boundary. You can contact them on 0345 1 24 24 24.

Home owners are responsible for the drains which serve their property within their property boundary. Private rented tenants should contact their landlord.

Our Neighbourhood Enforcement Team will only carry out investigations if there is an private drain effecting another private neighbouring properties drain and where there is a risk to public health, eg sewage discharging onto the public footpath.

Land drainage

The law governing land drainage is complex, statutory land drainage and flood risk management responsibilities are split between several organisations, including us and:

All of these authorities have 'permissive powers' over ordinary watercourses, which includes approval of proposed works and requiring landowners to undertake maintenance works to watercourses to prevent nuisance.

Responsibility for the upkeep of ordinary watercourses usually falls to landowners as riparian owners.

The Environment Agency is responsible for the main rivers:

  • Ouse
  • Foss
  • Derwent

They are also responsible for critical ordinary watercourses which are those which have the potential to cause property flooding:

  • Bur Dike
  • Tang Hall Beck
  • Osbaldwick Beck
  • Holgate Beck
  • Blue Beck

Waterlogged gardens

Waterlogged gardens are a common problem in the York area due to clay soil. Remedies for this are often limited and the responsibility of the property owner - contact us if you need advice on land drainage.

Also see

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