We operate a 'no purchase order no pay' policy to ensure a more efficient process and to help us to pay suppliers more promptly (according to our agreed terms of trade).

Prompt payment of invoices

In order to help us pay you promptly, you must;

  • quote a purchase order (PO) number on your invoice so that we can process it for payment
  • resubmit any invoice that we have returned due to absence of a PO number
  • send invoices directly to our Creditors Team via post or to invoices@york.gov.uk, in PDF, MS Word or MS Excel format

If your invoice is returned

If we have returned your invoice, you must contact the officer who raised the original request for goods or services and request a PO number.

Please do not contact the Creditors Team if your invoice has no PO number as they will be unable to assist. This will also slow down payments to suppliers who comply with our official process.

This policy does not affect school payments.

Also see

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