Payment of Invoices

We operate a 'no purchase order no pay' policy to ensure a more efficient process and to help us pay suppliers more promptly (according to our agreed terms of trade).

In order to help us pay you promptly, you must;

  • quote a purchase order (PO) number on your invoice so that it can be processed for payment
  • resubmit any invoice that we have returned due to absence of a PO number
  • send invoices directly to our Creditors Team via post or email in PDF/MS Word/Excel format

If we have returned your invoice, you must contact the council officer who raised the original request for goods or services and request a PO number.

Please do not contact the Creditors Team if your invoice has no PO number as they will be unable to assist, and this will slow down payments to suppliers who comply with our official process.

This policy does not affect school payments.

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