Contact our Council Tax team immediately if you think you'll have difficulty paying the instalments on your council tax or business rates bill.

We'll check whether you are getting all the reductions you're entitled to; if you've already claimed all possible reductions, independent advisors may be able to help.

Council tax and buisness rates arrears

If you get into arrears with your council tax or business rates instalments, we'll send a reminder showing how much you need to pay to bring your account up to date.

If you do not pay, or you bring your account up to date but fail to make future payments on time, you'll lose the right to pay by instalments, and you'll have to pay the amount in full.

Council tax recovery

Our Council Tax Recovery Team will become involved if your council tax account is in arrears, you've lost the right to pay by installments and you have not pay the full amount, they will:

  • send you a summons and take action through the Magistrates Court to get a 'liability order' against you
  • add all costs related to recovery action to your bill
  • contact you and set up a payment arrangement to clear the amount owed

A liability order allows us to instruct bailiffs to seize your goods and sell them at auction, to cover the amount of COuncil Tax (and other costs) you owe. However, we only use this approach if you do not contact us or you fail to respond when we have contacted you.

If bailiffs are involved, you would be liable for any further costs incurred.

Business rates recovery

Contact our Council Tax Recovery Team to find out more about business rates after a debt has been to court.

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