At York Crematorium each funeral service can be personalised to create an appropriate and meaningful ceremony for your loved one. We have the following audio and visual options available:

Funeral service music

We can provide any form of music as long as it is commercially available. Your choice of music can be sourced through our provider Wesley media. Visit our music library on the Wesley media website and select York Crematorium, you will then be able to search our existing playlist.

If you can't find what you are looking for you can contact Wesley Media directly on 01536 314914 or through their website to order the music. Please ensure you do this in time for the service (more than 72 hours in advance).

Please ensure you contact your funeral director to let them know which music you would like or have ordered. If you are not using a funeral director please contact the cemetery and crematorium office.

Funeral service images

At a selected point in the service, multiple images/videos can be displayed in a slideshow on the 2 screens within The White Rose chapel.

Your funeral director will need to know how many photos you wish to include as this affects your fee. Your funeral director will receive an email address and login details which they will forward to you. Once you get this, upload your photos/videos and follow the instructions given by Wesley Media. Please pay attention to selecting the type of tribute you need.

Once you have finished uploading and organising your file(s) please email to let them know the file(s) are uploaded and ready to process. Please also state if music is required giving as much detail as possible ie, title, artist, album etc.

If you have a particular order in which you want multiple photos displayed, please rename each file in numerical order.

Webcasting of funeral services

The funeral service within the chapel can be streamed via the internet those wishing to view the service will receive a unique username and password. This is supplied to the family a few days before the service giving the family complete control over who they pass the username and password to.

The camera is designed to show a view as if you are attending the service sitting towards the rear of the chapel.

We cannot guarantee the quality of the webcast, as this depends on the internet connection on both sides. For this reason webcasts are uploaded on the evening of the service and remain online for seven days for further viewing.

We try to ensure that all those involved in the delivery of the service are aware of recordings and where to stand. However, we cannot accept any responsibility for poor recordings if people stand away from the microphone or for any ambient sounds that may be picked up within or outside the chapel.

You can order a recording of the service anytime after the service has taken place within four months.  The standard format for recordings is now on USB memory sticks. However, if you require a DVD recording please specify this at time of ordering.

Only the applicant for cremation can request our recording options which should be carried out via their funeral director at least three working days before the service.

Audio recordings of services

We can record the sound of the service and have the recording copied on to one or more memory sticks.

Contact your funeral director who will inform the crematorium office about your request and make any necessary arrangements. If you are not using a funeral director please contact the crematorium office directly.

Advice for people conducting services and family speakers

There is only 1 microphone in the chapel, located on the lectern. If you move away from the lectern the system will not pick up your voice and it will not be recorded. A hand held microphone is available for the person conducting the service should they wish to move around the chapel. They will need to discuss this with staff before the day of the service.

During hymns the person taking the service should step off the lectern so the microphone does not record a single voice. This allows more ambient sound to be picked up instead.

To ensure a quality recording up to the end of the service it is important that once the last of the mourners have left the chapel the person taking the service and/or the undertaking staff do not re-enter the chapel until the recording is stopped. This is done by the crematorium staff and they will say when to re-enter.

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