Universal credit

You may be able to claim Universal Credit if you’re on a low income or out of work.

From 16 February 2015 all single people in York, of working age, who are new claimants of Job Seeker’s Allowance (JSA) will have to claim Universal Credit from the Department for Work and Pensions (DWP).

Customers who qualify will receive a single monthly payment of Universal Credit which will also include their housing costs, previously paid by Housing Benefit from us.

If you are a single person claiming Universal Credit, and also need help paying your Council Tax, you need to complete a separate application for Local Council Tax Support, although the DWP will provide us with information that they have gathered for your Universal Credit claim to allow this to happen.

Claim Universal Credit

Claiming of other types of benefits is unchanged and housing benefit will remain for tenants who are not single job seekers from February 2015. For others, the details of how Universal Credit will be rolled out, remain unclear. However, once a single Job Seeker’s Allowance (JSA) customer is receiving Universal Credit, they will remain on it even if they move into a relationship or have children.

Support with Universal Credit claims

For help to make a claim online or assistance with personal budgeting and support, please contact our Benefits team.

Services we offer include:

  • help setting up a monthly budget and budgeting advice
  • advice on finding the right bank account and how to open an account
  • different methods for paying your bills
  • identifying priority and non-priority bills
  • help with money worries
  • advice on making your money go further

Also see

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