If you need help paying your rent, you can make a claim for Housing Benefit.

From 12 July 2017, most working-age people will have to claim Universal Credit from the Department for Work and Pensions (DWP), which includes help with housing costs if you pay rent.

You will still have to claim Council Tax Support from us.

Who can claim Housing Benefit

Check the rules about Housing Benefit eligibility (if you are entitled to claim Housing Benefit).

If you are helping someone make a claim for Housing Benefit, you can complete the claim form on their behalf.

Making your claim for Housing Benefit

Using our online form is the quickest and easiest way to claim.

If you use our online form to claim Housing Benefit, we will tell you whether you should be claiming Housing Benefit or Universal Credit.

Your application is in three parts:

  • the calculator gives you an idea of what you may be entitled to
  • the claim form
  • the evidence checklist confirms which proof of ID you need to provide

Make sure you print off or save your evidence checklist after you submit your application.

Start or return to claim

You can also use our online form to:

If you're claiming Pension Credit, fill in the HCTB1 form you get with your Pension Credit form and return it to us.

New Housing Benefit payments

Once we have received a new Housing Benefit claim, you have 1 month to provide any relevant evidence.

We will not pay Housing Benefit if you do not provide us with your evidence as soon as possible; if you fail to provide this to us within one month we will close your claim.

Once the proofs are received we aim to process your claim within 2 to 4 weeks.

Your Housing Benefit entitlement begins from the Monday following your claim date. If you delay returning your claim form, you could risk losing benefit.

Housing Benefit and the benefit cap

If you are awarded Housing Benefit and are subject to the benefit cap as a result of the Government's Welfare Reform Act 2012, we will write and let you know. This means that you may receive a reduced amount of Housing Benefit than the one quoted in the calculation on this website.

If you have a change of circumstances

You need to make sure you tell us if your circumstances change, as this could affect your entitlement to certain benefits.

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