Housing benefit entitlement letters

If you have claimed housing benefit we will send 'entitlement' letters to you.

New housing benefit claims

For new claims for housing benefit your letters will show:

  • amount of housing benefit/council tax support you will receive
  • date your claim started
  • income we have used
  • how and when you will receive payment

Have your new claim letter explained in more detail.

Change of circumstances and housing benefit

For a change of circumstances relating to your housing benefit your letters will show:

  • the change you have had
  • the date the change happened
  • how much you will receive

Have your change of circumstances letter explained in more detail.

Overpayments of housing benefit

If you have been overpaid housing benefit your letters will show:

  • the reason why you have been overpaid
  • the amount of the overpayment
  • the date the overpayment covers
  • how we will recover the overpayment

Have your overpayment letter explained in more detail.

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