ICT Remote Support Portal

Staff can install software which allows our ICT Service Desk technicians to connect directly to your device:

Please note: to install software you'll need 'administrative rights' to your computer, otherwise this installation will not continue. This process does not work in Citrix Desktop.

Once installed, the software will open and present you with the numbers you need to give to our ICT Service Desk technician:

This screen-grab illustrates what kind of login details you will see once you have installed the Team Viewer software.

If you need assistance contact our ICT Service Desk on tel: 01904 552222.

Also see

ICT Service Desk

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 552222